By purchasing an item on our store (i.e. event ticket/merchandise) you are agreeing to the following terms & conditions:


We do not issue refunds for any of our events or merchandise purchases, however event tickets can be exchanged with another prospective buyer - this will need to be organised between you and the prospective buyer (see 'Substitutions' for more info).

In the unlikely incident that you find you have been charged more than you've authorised on your credit or debit card, then we will of course refund you. To do so, we will need to have a photocopy of your bank statement with the relevant charges highlighted. If you wish to cancel a booking, see below for the terms of refunds.


If you would like to resell your ticket onto another buyer, please ensure the new buyer's registration details have been sent to: 14 days prior to the event.  We cannot permit access to anyone using another person's registration details.

Photography and media

By attending a Shift event you agree that your image may be captured and used by Shift. This may be in photographs or other digital media and may be used for promotional materials or other information which we produce.

You can opt out of this by speaking to the photographer or asking us to remove your image by contacting, during the event. You can ask any Shift team member for information on how to do this.

Event rules

For the Shift Weekend and New Year’s Eve, there is an age restriction of 18 years and over.

The Shift team are there to enforce site rules and may ask you to change your behaviour, in the likelihood that you are a risk to other people.  If you do not comply with the site rules, the Shift team may ask you to leave the site.

Shift's liability

We put as much information as we can on our website for guidance but we can't guarantee that the information is always accurate or up to date. The web site and anything we describe on it may change without notice, including events which you book into. We will not be liable for any damage or loss caused as a result of your doing, or not doing, anything as a result of using our website.

We do not guarantee that the web site will be compatible with all hardware and software which you may be using to access the site. We will not be liable for damage (e.g. computer viruses) to your computer or other property as the result of your use of this website.

The web site, its design, layout, look, appearance and graphics is our property. Because of copyright you may only download, print, or copy any part of the website for personal use.

Changes to these terms

These terms and conditions may be changed from time to time to keep you up to date with our policies. Please ensure that you review these terms and conditions regularly.


Shift is committed to giving delegates freedom in what they choose to listen to and be influenced by. We will not tolerate proselytising at our events.

Shift understands proselytising to be:

- Manipulative attitudes and practices that exploit people's needs, weaknesses or lack of education especially in situations of distress.

- Comparing two communities by unevenly emphasising the achievements and ideals of one against the weaknesses and practical problems of the other.

- Making unjust or uncharitable references to beliefs and practices and even ridiculing them.

- Employing any kind of physical violence, moral compulsion and psychological pressure.

- Using political, social or economic power as a means of winning new members for a religion.

- Extending explicit or implicit offers of material inducements, education or health care or using financial resources with the intention of making converts.